LiveChat.com is a platform that offers a variety of features to help businesses achieve their goals. It provides a free typing test that allows users to check their typing speed in 60 seconds. This tool is accessible to every visitor of the page, allowing them to consistently practice typing and improve their typing skills. The typing test expresses typing skills in words per minute (WPM). The more one practices typing, and the more they test their typing speed, the higher their WPM score will be.
In addition to the typing test, LiveChat.com offers a range of chat tools such as canned responses, chat tags, rich messages, file sharing, chat archives, inactivity messages, notifications, chat transfer, and chat ratings. It also supports various messaging channels including chat widget, Facebook, Instagram for Business, SMS, Email, In-chat voice, video & screen-sharing, WhatsApp Business, Chat page, and Apple Messages for Business.
LiveChat.com also provides a suite of chat boosters like reports & analytics, sales & ecommerce, customer data, product cards, ecommerce integrations, goals & sales tracker, and 200+ integrations. These features are designed to improve workflow by connecting LiveChat with apps used every day, creating a personalized hub to manage all customer interactions.
The platform also offers customer engagement features such as targeted messages, eye-catchers, chat buttons, routing rules, availability, chat assignment, chat history, and chat transcripts. It also includes team management features like agent accounts, groups, chat supervision, agent roles, chat limit, and work scheduler.
For security, LiveChat.com provides encryption, credit card masking, data storage, access restriction, visitor banning, logging in with Google, compliance, single sign-on, and LiveChat APIs. It also supports asynchronous communication, allowing businesses to add LiveChat to their website and change how they communicate.
In summary, LiveChat.com is a comprehensive platform that offers a wide range of features to help businesses improve their customer service, increase customer satisfaction, and achieve their business goals. It provides tools for chat, customer engagement, team management, security, and more, making it a valuable resource for businesses of all sizes.
LiveChat is a brand loved and trusted by many customers. They offer a wide range of items of excellent quality and competitive prices. Customer experience is always the top priority at Livechat.com.
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